{"id":1238,"date":"2019-09-27T20:11:21","date_gmt":"2019-09-27T20:11:21","guid":{"rendered":"https:\/\/swefcamswitchboard.unm.edu\/am\/?page_id=1238"},"modified":"2020-01-22T22:41:28","modified_gmt":"2020-01-22T22:41:28","slug":"level-of-service","status":"publish","type":"page","link":"https:\/\/swefcamswitchboard.unm.edu\/am\/the-five-core-components-of-asset-management\/level-of-service\/","title":{"rendered":"Level of Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1238\" class=\"elementor elementor-1238\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9d64178 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9d64178\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b89cc0a\" data-id=\"b89cc0a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b250153 elementor-widget elementor-widget-text-editor\" data-id=\"b250153\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><h4>Level of Service<\/h4><\/p><p>Service organizations have competing priorities and limited funds.\u00a0 Therefore, they must determine what it is their customers want and what it is they are capable of providing.\u00a0 <span class=\"TextRun SCXP212429205 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXP212429205 BCX0\">When customers have a say in what they get, they are more willing to pay for it.<\/span><\/span><span class=\"EOP SCXP212429205 BCX0\">\u200b\u00a0 Defining your level of service will allow you to clearly communicate what it is that you do.\u00a0 These resources can help you define your level of service.\u00a0\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4973d94\" data-id=\"4973d94\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c558b55 elementor-widget elementor-widget-image\" data-id=\"c558b55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/10\/level_of_service2-1024x683.jpeg\" class=\"attachment-large size-large wp-image-1630\" alt=\"\" srcset=\"https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/10\/level_of_service2-1024x683.jpeg 1024w, https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/10\/level_of_service2-300x200.jpeg 300w, https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/10\/level_of_service2-768x512.jpeg 768w, https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/10\/level_of_service2-600x400.jpeg 600w, https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/10\/level_of_service2.jpeg 1650w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-59d4175 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"59d4175\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-439c450\" data-id=\"439c450\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8233199 elementor-widget-divider--view-line_text elementor-widget-divider--element-align-center elementor-widget elementor-widget-divider\" data-id=\"8233199\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tLevel of Service Resources\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e4c8e1a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e4c8e1a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8a46cb3\" data-id=\"8a46cb3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-651e6b7 elementor-widget elementor-widget-text-editor\" data-id=\"651e6b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><div class=\"woocommerce columns-3 \"><div class=\"woocommerce-notices-wrapper\"><\/div><p class=\"woocommerce-result-count\" role=\"alert\" aria-relevant=\"all\" >\n\tShowing all 6 results<\/p>\n<form class=\"woocommerce-ordering\" method=\"get\">\n\t\t<select\n\t\tname=\"orderby\"\n\t\tclass=\"orderby\"\n\t\t\t\t\taria-label=\"Shop order\"\n\t\t\t>\n\t\t\t\t\t<option value=\"menu_order\"  selected='selected'>Default sorting<\/option>\n\t\t\t\t\t<option value=\"popularity\" >Sort by popularity<\/option>\n\t\t\t\t\t<option value=\"date\" >Sort by latest<\/option>\n\t\t\t\t\t<option value=\"price\" >Sort by price: low to high<\/option>\n\t\t\t\t\t<option value=\"price-desc\" >Sort by price: high to low<\/option>\n\t\t\t<\/select>\n\t<input type=\"hidden\" name=\"paged\" value=\"1\" \/>\n\t<\/form>\n\r\n<ul class=\"products oceanwp-row clr grid tablet-col tablet-2-col mobile-col mobile-1-col\">\r\n<li class=\"entry has-media product type-product post-1429 status-publish first instock product_cat-level-of-service product_cat-the-five-core-components-of-asset-management has-post-thumbnail virtual product-type-simple\">\n\t<a href=\"https:\/\/swefcamswitchboard.unm.edu\/am\/product\/level-of-service-guidelines-categories-and-example-goals-for-water-systems\/\" class=\"woocommerce-LoopProduct-link woocommerce-loop-product__link\"><img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/10\/LoS-Guidelines-300x300.png\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"Level of Service: Guidelines, Categories, and Example Goals for Water Systems\" srcset=\"https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/10\/LoS-Guidelines-300x300.png 300w, https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/10\/LoS-Guidelines-150x150.png 150w, https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/10\/LoS-Guidelines-100x100.png 100w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><h2 class=\"woocommerce-loop-product__title\">Level of Service: Guidelines, Categories, and Example Goals for Water Systems<\/h2>\n<\/a><a href=\"https:\/\/swefcamswitchboard.unm.edu\/am\/product\/level-of-service-guidelines-categories-and-example-goals-for-water-systems\/\" aria-describedby=\"woocommerce_loop_add_to_cart_link_describedby_1429\" data-quantity=\"1\" class=\"button product_type_simple\" data-product_id=\"1429\" data-product_sku=\"\" aria-label=\"Read more about &ldquo;Level of Service: Guidelines, Categories, and Example Goals for Water Systems&rdquo;\" rel=\"nofollow\" data-success_message=\"\">Read more<\/a>\t<span id=\"woocommerce_loop_add_to_cart_link_describedby_1429\" class=\"screen-reader-text\">\n\t\t\t<\/span>\n<\/li>\n<li class=\"entry has-media product type-product post-1441 status-publish instock product_cat-level-of-service product_cat-the-five-core-components-of-asset-management has-post-thumbnail virtual product-type-simple\">\n\t<a href=\"https:\/\/swefcamswitchboard.unm.edu\/am\/product\/water-utility-customer-satisfaction-survey\/\" class=\"woocommerce-LoopProduct-link woocommerce-loop-product__link\"><img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/10\/Water-Utility-Customer-Satisfaction-Survey-300x300.jpg\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"Water Utility Customer Satisfaction Survey\" srcset=\"https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/10\/Water-Utility-Customer-Satisfaction-Survey-300x300.jpg 300w, https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/10\/Water-Utility-Customer-Satisfaction-Survey-150x150.jpg 150w, https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/10\/Water-Utility-Customer-Satisfaction-Survey-100x100.jpg 100w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><h2 class=\"woocommerce-loop-product__title\">Water Utility Customer Satisfaction Survey<\/h2>\n<\/a><a href=\"https:\/\/swefcamswitchboard.unm.edu\/am\/product\/water-utility-customer-satisfaction-survey\/\" aria-describedby=\"woocommerce_loop_add_to_cart_link_describedby_1441\" data-quantity=\"1\" class=\"button product_type_simple\" data-product_id=\"1441\" data-product_sku=\"\" aria-label=\"Read more about &ldquo;Water Utility Customer Satisfaction Survey&rdquo;\" rel=\"nofollow\" data-success_message=\"\">Read more<\/a>\t<span id=\"woocommerce_loop_add_to_cart_link_describedby_1441\" class=\"screen-reader-text\">\n\t\t\t<\/span>\n<\/li>\n<li class=\"entry has-media product type-product post-1797 status-publish last instock product_cat-level-of-service product_cat-the-five-core-components-of-asset-management has-post-thumbnail virtual product-type-simple\">\n\t<a href=\"https:\/\/swefcamswitchboard.unm.edu\/am\/product\/example-level-of-service-goal-measurement\/\" class=\"woocommerce-LoopProduct-link woocommerce-loop-product__link\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/11\/LevelOfService-300x300.png\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"Example Level of Service Goal Measurement\" srcset=\"https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/11\/LevelOfService-300x300.png 300w, https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/11\/LevelOfService-150x150.png 150w, https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/11\/LevelOfService-100x100.png 100w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><h2 class=\"woocommerce-loop-product__title\">Example Level of Service Goal Measurement<\/h2>\n<\/a><a href=\"https:\/\/swefcamswitchboard.unm.edu\/am\/product\/example-level-of-service-goal-measurement\/\" aria-describedby=\"woocommerce_loop_add_to_cart_link_describedby_1797\" data-quantity=\"1\" class=\"button product_type_simple\" data-product_id=\"1797\" data-product_sku=\"\" aria-label=\"Read more about &ldquo;Example Level of Service Goal Measurement&rdquo;\" rel=\"nofollow\" data-success_message=\"\">Read more<\/a>\t<span id=\"woocommerce_loop_add_to_cart_link_describedby_1797\" class=\"screen-reader-text\">\n\t\t\t<\/span>\n<\/li>\n<li class=\"entry has-media product type-product post-1860 status-publish first instock product_cat-level-of-service has-post-thumbnail virtual product-type-simple\">\n\t<a href=\"https:\/\/swefcamswitchboard.unm.edu\/am\/product\/webinar-intermediate-asset-management-level-up-with-level-of-service-goals\/\" class=\"woocommerce-LoopProduct-link woocommerce-loop-product__link\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/11\/Level-Up-with-Level-of-Service-Goals-300x300.jpg\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"WEBINAR | Intermediate Asset Management: Level Up With Level of Service Goals!\" srcset=\"https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/11\/Level-Up-with-Level-of-Service-Goals-300x300.jpg 300w, https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/11\/Level-Up-with-Level-of-Service-Goals-150x150.jpg 150w, https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/11\/Level-Up-with-Level-of-Service-Goals-100x100.jpg 100w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><h2 class=\"woocommerce-loop-product__title\">WEBINAR | Intermediate Asset Management: Level Up With Level of Service Goals!<\/h2>\n<\/a><a href=\"https:\/\/swefcamswitchboard.unm.edu\/am\/product\/webinar-intermediate-asset-management-level-up-with-level-of-service-goals\/\" aria-describedby=\"woocommerce_loop_add_to_cart_link_describedby_1860\" data-quantity=\"1\" class=\"button product_type_simple\" data-product_id=\"1860\" data-product_sku=\"\" aria-label=\"Read more about &ldquo;WEBINAR | Intermediate Asset Management: Level Up With Level of Service Goals!&rdquo;\" rel=\"nofollow\" data-success_message=\"\">Read more<\/a>\t<span id=\"woocommerce_loop_add_to_cart_link_describedby_1860\" class=\"screen-reader-text\">\n\t\t\t<\/span>\n<\/li>\n<li class=\"entry has-media product type-product post-1862 status-publish instock product_cat-level-of-service has-post-thumbnail virtual product-type-simple\">\n\t<a href=\"https:\/\/swefcamswitchboard.unm.edu\/am\/product\/example-level-of-service-goal-measurement-table\/\" class=\"woocommerce-LoopProduct-link woocommerce-loop-product__link\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/11\/Example-LoS-Goal-Measurement-300x300.jpg\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"Example Level of Service Goal Measurement Table\" srcset=\"https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/11\/Example-LoS-Goal-Measurement-300x300.jpg 300w, https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/11\/Example-LoS-Goal-Measurement-150x150.jpg 150w, https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/11\/Example-LoS-Goal-Measurement-100x100.jpg 100w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><h2 class=\"woocommerce-loop-product__title\">Example Level of Service Goal Measurement Table<\/h2>\n<\/a><a href=\"https:\/\/swefcamswitchboard.unm.edu\/am\/product\/example-level-of-service-goal-measurement-table\/\" aria-describedby=\"woocommerce_loop_add_to_cart_link_describedby_1862\" data-quantity=\"1\" class=\"button product_type_simple\" data-product_id=\"1862\" data-product_sku=\"\" aria-label=\"Read more about &ldquo;Example Level of Service Goal Measurement Table&rdquo;\" rel=\"nofollow\" data-success_message=\"\">Read more<\/a>\t<span id=\"woocommerce_loop_add_to_cart_link_describedby_1862\" class=\"screen-reader-text\">\n\t\t\t<\/span>\n<\/li>\n<li class=\"entry has-media product type-product post-1864 status-publish last instock product_cat-level-of-service has-post-thumbnail virtual product-type-simple\">\n\t<a href=\"https:\/\/swefcamswitchboard.unm.edu\/am\/product\/webinar-asset-management-core-component-2-required-level-of-service\/\" class=\"woocommerce-LoopProduct-link woocommerce-loop-product__link\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/11\/Core-Component-2-Webinar.jpg-300x300.png\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"WEBINAR: Asset Management Core Component 2 \u2013 Required Level of Service\" srcset=\"https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/11\/Core-Component-2-Webinar.jpg-300x300.png 300w, https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/11\/Core-Component-2-Webinar.jpg-150x150.png 150w, https:\/\/swefcamswitchboard.unm.edu\/am\/wp-content\/uploads\/2019\/11\/Core-Component-2-Webinar.jpg-100x100.png 100w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><h2 class=\"woocommerce-loop-product__title\">WEBINAR: Asset Management Core Component 2 \u2013 Required Level of Service<\/h2>\n<\/a><a href=\"https:\/\/swefcamswitchboard.unm.edu\/am\/product\/webinar-asset-management-core-component-2-required-level-of-service\/\" aria-describedby=\"woocommerce_loop_add_to_cart_link_describedby_1864\" data-quantity=\"1\" class=\"button product_type_simple\" data-product_id=\"1864\" data-product_sku=\"\" aria-label=\"Read more about &ldquo;WEBINAR: Asset Management Core Component 2 \u2013 Required Level of Service&rdquo;\" rel=\"nofollow\" data-success_message=\"\">Read more<\/a>\t<span id=\"woocommerce_loop_add_to_cart_link_describedby_1864\" class=\"screen-reader-text\">\n\t\t\t<\/span>\n<\/li>\n<\/ul>\n<\/div><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Level of Service Service organizations have competing priorities and limited funds.\u00a0 Therefore, they must determine what it is their customers want and what it is they are capable of providing.\u00a0 When customers have a say in what they get, they are more willing to pay for it.\u200b\u00a0 Defining your level of service will allow you 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